Administrative back office
Prepare documents, appointments, quotes and invoice information according to your instructions.
SMES
Additional support for everyday office work.
Not every recurring task warrants another employee. I take on agreed back-office tasks and support digital processes when your business lacks time or administrative capacity.
What I take on
Support that fits your working day.
Choose individual tasks or an agreed scope. Responsibilities, access and handovers are defined before work starts.
Inbox & customer enquiries
Sort requests, document needs and prepare replies or callbacks according to the agreed process.
Filing & templates
Organise digital records and simplify recurring work with clear templates.
Microsoft 365 & Excel
Create or improve practical overviews, shared files and simple office processes.
ILLUSTRATIVE EXAMPLE · NOT A CLIENT REFERENCE
The inbox becomes a clear task list.
A possible starting point when enquiries and administrative backlogs make it difficult to keep track.
- We define which enquiries I may handle and which approvals are required.
- With agreed access, messages are organised and tasks recorded.
- Routine tasks are completed within your instructions.
- You receive a clear overview and outstanding decisions.
How we start
Start with one concrete bottleneck.
Clarify your needs
In the introductory call, we discuss your tasks, existing processes and expectations.
Agree the scope
I check capacity and we define services, costs, timing and the access required.
Carry out the work
I take on the agreed tasks and document results, outstanding points and handovers.
SMES
Frequently asked questions
Can I start with one task?
Yes. A defined bottleneck is a suitable starting point before you decide on regular support.
Is a monthly arrangement required?
No. One-off assignments and ongoing support are possible. Scope and costs are agreed before work starts.
How is confidential access handled?
We agree its purpose and necessary permissions. Information is used only to the extent required for your assignment.