TRADES

Needed on site. Supported in the office.

When you are working at customer sites, quotes, callbacks and invoices often wait until evening. I support the administrative work around your jobs and projects.

What I take on

Support that fits your working day.

Choose individual tasks or an agreed scope. Responsibilities, access and handovers are defined before work starts.

Enquiries & quotes

Structure enquiries, prepare quotes based on your calculations and track outstanding responses.

Appointments & callbacks

Coordinate visits and jobs according to your instructions and document changes.

Project documents

Assign photos, delivery records, work reports and customer information to the correct project.

Invoice preparation

Collect approved work and information needed for invoicing and bookkeeping preparation.

ILLUSTRATIVE EXAMPLE · NOT A CLIENT REFERENCE

A quote remains unfinished after a site visit.

An example for tackling a clearly defined administrative backlog.

  1. You provide measurements, notes and calculation details.
  2. I structure the documents and prepare the quote according to your instructions.
  3. You check and approve the content and price.
  4. Sending, responses and the next step are documented.
How we start

Start with one concrete bottleneck.

01

Clarify your needs

In the introductory call, we discuss your tasks, existing processes and expectations.

02

Agree the scope

I check capacity and we define services, costs, timing and the access required.

03

Carry out the work

I take on the agreed tasks and document results, outstanding points and handovers.

TRADES

Frequently asked questions

Do I need to buy new software?

No. We first assess the tools you already use. Clear filing, templates and a task list may be enough.

Can you help clear a backlog?

Yes, after checking volume and capacity. We agree priorities and handovers.

Who decides on prices and dates?

You define capacity, calculations and rules. I coordinate within those instructions and flag outstanding decisions.

NOVIA SERVICES

Let’s discuss your next step.

Describe your bottleneck. I will give you a clear assessment of the support that makes sense.

Book an introductory call

For larger projects, I can involve freelancers and partners by prior agreement. I remain your central point of contact. More about working together →